Mobile & Desktop
Your privacy settings sync across all devices. Log out on one and your session ends everywhere.
LEGAL REFERENCE
Your Privacy Matters to Us
We built ninja55 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Compliant
What We Collect and Why
When you join ninja55, we collect your name, email, phone number and account credentials to verify your identity and process your account setup. We also record your payment method details—whether you're using DANA, OVO, GoPay or QRIS—to enable deposits and withdrawals. Your gameplay activity, session logs and device information help us detect fraud, improve platform stability and personalise your lobby experience. We
never sell your data to third parties. All information is encrypted and stored on secure servers compliant with Indonesian data protection standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Account Settings
Log into your ninja55 account to review, update or delete your personal information. Changes take effect immediately across all your sessions.
Data Request
Request a full copy of your personal data held by ninja55. We'll compile and send it within 14 business days of your verified request.
PLATFORM TRUST SIGNALS
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.2 encryption. Payment details are tokenised so we never...
Regular Audits
We conduct quarterly security audits and penetration testing to identify and patch vulnerabilities before they affect your account or payment...
Fraud Detection
Our system monitors login patterns, deposit amounts and withdrawal requests in real time. Unusual activity triggers verification steps to protect...
Staff Access Control
Only authorised personnel can access your personal data, and only when required to resolve account issues or comply with legal...
Incident Response
If a breach occurs, we notify affected users within 48 hours and provide guidance on securing your account and payment...
Compliance Review
Our privacy practices align with Indonesian data protection law and international standards. We update this policy annually or when regulations...
WHY THIS PLATFORM
Consistency Across Our Platform
Live Tables & Slots
Whether you're at a live baccarat table or spinning slots, the same data protection applies to your account activity.
Sportsbook Markets
Your betting history and personal details receive identical encryption and access controls as your casino gameplay.
Payment Rails
DANA, OVO, GoPay and QRIS transactions are protected by the same fraud detection and tokenisation as bank transfers.
Account Closure
When you close your ninja55 account, we retain only legally required records. Other data is deleted within 30 days.
Third-Party Providers
Our payment processors and live dealer partners sign data-protection agreements. We audit their compliance annually.
Cookie & Tracking
We use cookies to remember your preferences and detect abuse. You can disable non-essential cookies in your browser settings.
What Defines Our Privacy Approach
Minimal Collection
We ask only for information needed to verify your identity, process payments and comply with Indonesian law. No unnecessary fields.
Clear Consent
Before we use your data for marketing or analytics, we ask your permission. You can opt out anytime from your account dashboard.
Local Storage
Your personal data is stored on servers within Indonesia or compliant regional facilities, not overseas data centres.
Retention Limits
We keep your data only as long as needed. Inactive accounts are reviewed after 12 months; dormant data is securely deleted.
Transparent Logging
Every access to your account by our staff is logged with timestamp and reason. You can request an audit trail anytime.
Your Rights
You have the right to access, correct, port or delete your data. Submit requests via email and we'll respond within 14 days.
Privacy Policy Questions
No. We share your data only with payment processors (DANA, OVO, GoPay, QRIS networks) to complete transactions, and with legal authorities if required by Indonesian law. We never sell your information to advertisers or data brokers.
We retain active account data for as long as your account exists. After closure, we keep transaction records for seven years to comply with Indonesian financial regulations, then delete all other personal information.
Yes. Log into your account, go to Settings > Privacy, and select 'Request My Data'. We'll compile your information and email it within 14 business days in a portable format.
We'll send a secure reset link to your registered email. The link expires after one hour. Never share reset links with anyone. If you suspect account compromise, contact support immediately.
No. We tokenise your payment details—meaning we store a secure reference code, not your actual account numbers or credentials. Payment networks handle the real data on their encrypted systems.
Every marketing email includes an unsubscribe link. Click it and you'll be removed from our list within 24 hours. You can also manage preferences in your account settings under Notifications.
Contact [email protected] immediately. We'll review your account activity, reset your session and guide you through securing your payment methods. We'll also investigate whether a broader incident occurred.